Refund policy

Your Satisfaction Matters to Us!
If you’re not completely thrilled with your Columbine Co. purchase, please reach out—we’re here to help with advice, exchanges, or refunds.

Return Policy for Coffee Beans
For a refund or exchange on coffee beans, please return them within 7 days. The 7-day window applies unless a longer period is specified under the Consumer Protection Act.

Shipping Costs
Return shipping costs are typically covered by the customer unless we agree on another arrangement in writing.

How to Initiate a Return
Simply email us to start the process.

For Broken or Defective Products
If an item arrives broken or defective, we’ll replace or repair it right away.

Returns for Other Reasons
We do not accept returns for items that aren’t defective or delivered incorrectly unless agreed upon by email. Email us at columbineroast@gmail.com